Understanding Your Billing and Payments in Salesgem
Salesgem operates on a subscription-based model, where your billing depends on the plan you’ve selected and the number of active users or features included. When you sign up, you’ll be asked to choose a plan that suits your business needs—ranging from basic lead management to advanced marketing integrations. Each plan clearly outlines its features, limits, and pricing. Your billing cycle can be either monthly or yearly, depending on what you choose during sign-up. Yearly billing often comes with discounts compared to monthly payments.
Payments can be managed directly from the Billing section in your Salesgem admin dashboard. Here, you can view your current plan, upcoming invoices, past payment history, and update your payment method (usually via credit/debit card or supported online payment gateways). If you ever need to upgrade, downgrade, or cancel your subscription, those changes are reflected immediately, and your billing will adjust accordingly from the next cycle. Additionally, invoices can be downloaded or printed for accounting purposes, ensuring transparency in your company’s financial records.